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Life Just Got Easier
Introducing the world’s leading ITSM platform for small & medium companies, a no-compromise service management solution built to help growing IT organizations do amazing things. Start with ServiceNow express today and upgrade anytime and in minutes. No migration or professional services required.
We understand your daily challenge is to achieve extraordinary results with limited resources and budget. People expect miracles of you. But it’s hard to deliver them without the right tools.
ServiceNow Express is easy to use, scalable, and powered by the ServiceNow enterprise cloud. Best of all, it’s designed and priced for organizations of your size — and it may even help you achieve the amazing service people expect!
Resolve Issues Fast
Say goodbye to your legacy help desk and the chaos of managing support with email. Say hello to insanely fast automated service delivery. ServiceNow Express is the leading IT service management software offering for growing organizations.
Track and Control Your Assets
Solve the mystery of who owns what. With a complete system of record offering total visibility and control of your IT components, you have a connected view of systems, networks, and software to drive and improve problem resolution.
Create Your Own Services
Deliver services, not code. ServiceNow Express lets you design service requests and process flows without adding to your IT burden. You can quickly create custom services for any department in your company without writing a single line of code.
Help Users Help Themselves
Your users don’t want to talk to you either. Offer a self‑service portal that lets users solve many of their own problems, request IT services, log issues, and track progress — all without picking up the phone or sending a single email.
Proven Enterprise-Grade Cloud
Your company may be midsized, but your cloud doesn’t have to be! Express runs in the industry‑leading ServiceNow enterprise cloud, giving you the same scalability, performance, and security that the world’s largest enterprises depend on.
Gain Real-Time Insight
Generate interactive dashboards and distribute reports based on any metric — all at the click of a button. Real‑time reporting and dashboards get you to the source of issues quickly.
With ServiceNow Express, We shifted user to portal self-service and reduced helpdesk calls by 50%.