ServiceNow Express

 

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Life Just Got Easier

Introducing the world’s leading ITSM platform for small & medium companies, a no-compromise service management solution built to help growing IT organizations do amazing things. Start with ServiceNow express today and upgrade anytime and in minutes. No migration or professional services required.

We understand your daily challenge is to achieve extraordinary results with limited resources and budget. People expect miracles of you. But it’s hard to deliver them without the right tools.

ServiceNow Express is easy to use, scalable, and powered by the ServiceNow enterprise cloud. Best of all, it’s designed and priced for organizations of your size — and it may even help you achieve the amazing service people expect!

IT SERVICE MANAGEMENT

Resolve Issues Fast

Say goodbye to your legacy help desk and the chaos of managing   support with email. Say hello to insanely fast automated service   delivery. ServiceNow Express is the leading IT service management   software offering for growing organizations.

IT ASSET TRACKING

Track and Control Your Assets

Solve the mystery of who owns what. With a complete system of record offering total visibility and control of your IT components, you have a connected view of systems, networks, and software to drive and improve problem resolution.

CREATE SERVICES

Create Your Own Services

Deliver services, not code. ServiceNow Express lets you design service requests and process flows without adding to your IT burden. You can quickly create custom services for any department in your company without writing a single line of code.

SELF-SERVICE PORTAL

Help Users Help Themselves

Your users don’t want to talk to you either. Offer a self‑service portal that lets users solve many of their own problems, request IT services, log issues, and track progress — all without picking up the phone or sending a single email.

ENTERPRISE CLOUD

Proven Enterprise-Grade Cloud

Your company may be midsized, but your cloud doesn’t have to be! Express runs in the industry‑leading ServiceNow enterprise cloud, giving you the same scalability, performance, and security that the world’s largest enterprises depend on.

REAL-TIME DASHBOARDS

Gain Real-Time Insight

Generate interactive dashboards and distribute reports based on any metric — all at the click of a button. Real‑time reporting and dashboards get you to the source of issues quickly.

With ServiceNow Express, We shifted user to portal self-service and reduced helpdesk calls by 50%.

IT Manager, Local Saudi Holding Group